Travel Agent Desktop, Online and Back Office Systems

Travel Agent Desktop Systems

Having a single technology solution is essential to allow a Travel Agent to quickly and accurately search a wide range of travel products from tour operators to airlines, accommodation providers, cruise companies, car hire companies and many more.

With today’s modern technology solutions, integration with numerous product suppliers in ‘real-time’ is standard. This allows the agent through a single search to view hundreds of thousands of results and then proceed to book.

Using dynamic packaging tools, a Travel Agent can use the Travel Booking System to quickly put together a Package holiday consisting of multiple components from different suppliers e.g. A low-cost carrier flight, a hotel from a Bed Bank or Channel Manager and a transfer from an Ancillary service provider of Destination Management Company (DMC).

With pricing and availability being in real-time, this allows the Travel Agent to be able to make the sale immediately, whereas in the past, they would have had to contact the suppliers through phone calls and emails and then wait for a response.

Travel Back Office Systems

A Travel Back office system, used by Travel Agents, Tour Operators, OTAs is essential to hold a full record of the booking including costs, margins, suppliers and financial liabilities.

Travel Back Office Systems also typically come with sophisticated workflow functions that can automate tasks such as collecting money from clients to paying suppliers.

Automated reconciliation tools for processes like BSP for airline payments, credit card and bank statements are also commonplace and reduce the need for manual intervention and the associated errors that these processes can cause.

A fully integrated front, mid and back-office system means that there is no longer the need to re-key booking data from one system to another saving time and cost of errors.

There are numerous travel agent systems in the market and Travology has been involved in the successful implementation of many of these for Travel Agencies, Tour Operators and Online Travel Agents (OTAs)

We can help you to short-cut the process of finding the right solution at the right price.

Contact us today for free impartial advice on Travel Agency systems.