Steven is a digital and eCommerce specialist with an impressive track record of driving growth and ROI for globally recognised travel brands.
He has a broad, cross-functional skillset with over 20 years of client-side experience acquired during appointments at First Choice, Cosmos and hotels4U. Since 2013, Steven has augmented his client-side experience by engaging with a number of OTA’s, tour operators and bed banks on a consultancy basis including TUI Travel, Travelopia, Alpharooms and You Travel.
Fully proficient in planning and executing innovative, high-impact customer acquisition, retention and conversion strategies in multi-channel environments, he applies a strong entrepreneurial mindset to capitalise on opportunities, optimise commercial negotiations and drive action. Focused on demonstrating measurable impact through an analytical, data-driven approach, Steven is familiar with matrix organisational structures and manages in-house teams and external agency relationships with dexterity.