Steven is a digital and ecommerce specialist with an impressive track record of driving growth and ROI for globally recognised travel brands.
He has a broad, cross functional skill set with over 20 years of client-side experience acquired during appointments at First Choice, Cosmos and Hotels4U.com. Since 2013, Steven has augmented his client-side experience by engaging with a number of OTA’s, tour operators and bed banks on a consultancy basis including TUI Travel, Travelopia, Alpharooms and You Travel.
Fully proficient in planning and executing innovative, high-impact customer acquisition, retention and conversion strategies in multi-channel environments, he applies a strong entrepreneurial mindset to capitalise on opportunities, optimise commercial negotiations and drive action. Focused on demonstrating measurable impact through an analytical, data driven approach, Steven is familiar with matrix organisational structures and manages in-house teams and external agency relationships with dexterity.